Refund Policy
This Refund Policy applies to all purchases made through the latamboost website (https://www.latamboost.com), operated by latamboost LLC, located at 40 E 7th St, New York, NY 10003, USA. This policy outlines the conditions under which refunds will be granted for our social media services.
General Refund Conditions
We offer a 30-day refund period from the date of receipt of services. To be eligible for a refund, you must meet the conditions outlined below.
Eligible Reasons for Refund
Refunds may be granted under the following circumstances:
- Damaged/Defective Items: If the social media service is not delivered as described or is defective, you may be eligible for a refund. You must provide photographic or video evidence of the issue within 7 days of receiving the service.
- Non-Conforming Items: If the service received does not match the description on our website, you are eligible for a refund.
- Non-Receipt: If you have not received the social media service within the agreed-upon timeframe (typically within 72 hours of purchase), you may be eligible for a refund. Please allow sufficient time for processing before contacting us.
Non-Refundable Items
The following items are non-refundable:
- Services that have been fully completed and delivered as agreed.
- Services where the customer has already benefited from the service.
- Services purchased during a sale or promotion, unless otherwise stated.
Refund Request Process
To request a refund, please follow these steps:
- Contact our customer support team at support@latamboost.com.
- Provide your order number, a detailed explanation of the reason for your refund request, and any supporting evidence (e.g., photos, videos).
- Our team will review your request and respond within 5-7 business days.
Refund Processing
If your refund request is approved, we will process the refund to your original payment method within 7-10 business days. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
Contact Information
If you have any questions or concerns regarding our Refund Policy, please contact us at:
latamboost LLC 40 E 7th St, New York, NY 10003, USA Email: support@latamboost.com Phone: +1-212-555-1234
Company Registration Number: 954954854 Company VAT Number: US18954954854
Director of Publication: Jonathan Coudroc
Hosting Provider: Vercel Inc., 650 California St, San Francisco, CA 94108, US